Patient Information

Your First Visit*

Please arrive about 10 minutes early so that you have enough time to fill out any forms that may be required. Or, print out our form below to fill out in advance of your appointment.

New Patient Form

*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Initial Examination

Your dentist will begin by reviewing your medical and dental history and performing a comprehensive dental exam. This exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any x-rays that may be needed.

Treatment Plan

Based on your history and examination, your dentist will create a long-term dental treatment plan for you. There will also be time to ask any questions you may have about your oral health and treatment options.

Office FAQS

Read the FAQs to learn more about what to expect at Dr. Rachel Navaneelan & Associates. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Convenient Location & Hours
  • Free On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To book an appointment at Dr. Rachel Navaneelan & Associates, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  Please call us to cancel or reschedule an appointment. Please let us know about any change of plans as soon as you can, so the space can be offered to another patient.

• Do you offer appointment reminders?

  You will receive automated phone call appointment reminders from us in the days before your appointment. If you need to cancel or reschedule an appointment, please call us as soon as possible to notify us.

• Does your clinic have on-site parking?

  Yes, free on-site parking is available for all our patients. We are also easily accessible by public transit. 

Insurance & Payment Options

At Dr. Rachel Navaneelan & Associates, we'll help you navigate our options for payment, direct billing to insurance companies and financing so you can focus on getting the dental care you need.

• Direct Billing to Insurance

  For your convenience, we offer direct billing for most insurance plans. We're able to submit your insurance claim electronically, leading to faster reimbursement, without the requirement for signatures or paper forms. 

  Our administrative team can help you to understand your insurance plan better and is also able to send your insurance company estimates before starting any major treatments.

  Please bring your insurance plan information to your appointment.

• Payment Methods

  Any co-pays or amounts not covered by insurance are your responsibility, and must be paid at the time of your appointment.

  We accept payment by cash, debit or most major credit cards.

• Indian Affairs and Akwessasne Non-Insured Services

  Other financial options include Indian Affairs and Akwessasne non-insured services. Our administrative team can provide more information.